Our Client Testimonials from Ballymaloe foods, Arema Connect and more

We pride ourselves on being great to work with and on providing real value to our clients. Here’s what some of them say about working with us.


“Our company is stronger because of Noella’s engagement with Ballymaloe Foods.”

Client testimonial: The team at Ballymaloe Foods, 20 people looking up at the camera and smiling

Client Testimonial: Ballymaloe Foods

” Over the last 14 months Noella has become an integral part of the team, helping us identify risk and opportunity in the business, redesigning our processes so we can see revenue growth opportunities more clearly whilst increasing profitability.

In March 2020 we, as many other Irish indigenous companies, were impacted by Covid-19. Through Noella’s leadership, and calm and organised approach in building a trusting relationship with the senior team, and with her leadership strengths and financial aptitude, enabled us to make timely and appropriate decisions to get us back on track Noella cares as much about the business success as the owners and has our best interest at heart.

Our company is stronger because of Noella’s engagement with Ballymaloe Foods.”

Maxine Hyde – General Manager Ballymaloe Food

Client Testimonial: Arema Connect

” We have been working with Noella Carroll of Pinnaklo Ltd since 2019 – she has assisted us to develop so many areas of our business. Noella has been supporting us to evolve day-to-day activities from employee induction and payroll to management training and multiple other process areas to support our management team.

In the past twelve months, when our business like so many others involved remote working, Noella assisted us in enabling remote working procedures and processes. Her strong management advice and support was invaluable during this transition period. It also involved the creation and implementation of our remote working policies, and connecting with the team from a wellness perspective through various wellness sessions with our team and management. These are still ongoing at regular intervals and have become very valuable to our team.

Another project which Noella has been instrumental in has been in the research, direction, and implementation of a new software platform for our business. It will encompass several strong HR processes from the management of team rostering, client reporting and hours for pay and several other employee HR aspects. Noella’s involvement in this project has been huge – in time I have no doubt it will be transformative for our business.

From an overall business perspective, I value Noella’s years of experience and knowledge on all aspects of business growth and development. Working with Noella has been invaluable and I am looking forward to many more successful projects together.”

Pat Keogh – Managing Director, Arema Connect

“Her strong management advice and support was invaluable during this transition period.”

Client testimonial: Arema Connect logo

Client Testimonial: Fitzgerald Legal & Advisory

“Pinnaklo worked with us to perform an audit of finance and admin related functions. The finance individual was leaving for another opportunity; so it was the ideal time to take a view of the process, procedures and systems in place in these critical support areas to ensure they future fit the business.

Pinnaklo interviewed the teams, the stakeholders and management to map the ‘current’ state. From this, and the knowledge and experience of the Pinnaklo Team, a list of recommendations for the short, medium, and long term was produced. The recommendations enhanced efficiency and effectiveness ensuring these critical support areas became enablers for the business rather than an administrative challenge.

We were thrilled with the quality of the Audit and implemented recommendations subsequently to strengthen our business.”

Fitzgerald Legal & Advisory

“The recommendations enhanced efficiency and effectiveness ensuring that critical support areas became enablers for the business rather than an administrative challenge.”

Client testimonial: Fitzgerald Legal & Advisory logo

“Our focus is where it needs to be on viable opportunities.”

Client testimonial: M&P O'Sullivan in front of business

Client Testimonial: M&P O’Sullivan

” We first engaged Noella Carroll from Pinnaklo Ltd back in December 2020 as Interim Financial Controller when the previous incumbent retired from the business.

Noella, through her company Pinnaklo Ltd, enabled us to take the much-needed time to secure a permanent replacement of Financial Controller for our business.

Noella took us through our financial year end and audit. She has been very forthcoming with her experienced advice and guidance on finance and related support areas around process, technology, and organisation structure, recommending added value improvements and changes we could and should make to our business.

Some of the transformative areas that we have now actioned for our business while working with Noella:

  • The creation of an investment model to calculate the profitability over 10 years opportunities for growth. This model is now in use by our sales team saving valuable evaluation time in ensuring our focus is where it needs to be on viable opportunities.
  • Financial cash controls have been strengthened with a process to investigate deviations.
  • The awarding of grant funding to support SME challenges such as Brexit which provided much-needed training in customs activity.
  • Improvements in the accounts payable payments process and monitoring of cash availability and movement to reduce the time spent on funds management.
  • Recommendations on the role of the Financial Controller and where the value add comes from this role versus the technical accountant or administrator roles. Those fit well for the early stages of the SME development but is not sufficient as the business grows beyond the micro and into the small-to-medium size organisation.

I would have no hesitation in recommending any business with growth plans and those who wish to align their financial support processes and structure to engage with Noella Carroll.”

Eoin O’Sullivan – Sales Director, M&P O’SullivanText

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